Privacy Policy
Introduction
Strawberry Technologies Limited (“StrawberryNG”, “we”, “us”, or “our”) operates the website https://www.strawberryng.com (the “Site”) and provides software development, digital branding and media, procurement and consultancy, and maintenance services to clients in Nigeria and internationally.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our Site, contact us, or use our services, in line with the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation (NDPR) 2019.
Data controller and contact
Data Controller: Strawberry Technologies Limited
Registered Address: First Floor, Administrative Building, MRS Station, Jikwoyi–Karshi Road, Abuja, Nigeria 900110
Email for privacy matters: legal@strawberryng.com
If you have questions about this Policy or how we handle your personal data, contact us via the email address above.
Services we provide
We process personal data in connection with the following core services:
Software Development: Engineering of web, mobile, and automation systems.
Digital Branding & Media: Identity design, UI/UX, and creative content.
Procurement & Consultancy: Technology advisory, solution design, and hardware sourcing.
Maintenance: Proactive support and lifecycle management of digital products.
The type and volume of data collected depends on the specific engagement and contractual relationship.
What data we collect
Depending on how you interact with us, we may collect:
Identification and contact data: name, email address, phone number, company name, role/job title, and any information you provide in contact, estimate, or project brief forms.
Business and project data: details about your organisation, project requirements, technical environment, and content shared to enable us deliver our services.
Technical and usage data: IP address, browser type and version, device information, pages visited, time and date of visit, referring URL, and other diagnostic data collected via cookies and analytics tools.
CRM and communication data: records of enquiries, proposals, contracts, invoices, support tickets, and communication history maintained in our customer relationship management tools.
We do not intentionally collect sensitive personal data unless strictly necessary for a specific project and agreed with you in advance.
How we collect data
We collect personal data in the following ways:
Directly from you when you:
Submit forms on the Site (e.g., contact, quote, project brief).
Communicate with us via email, phone, or social media.
Sign contracts, statements of work, or service orders.
Automatically when you visit the Site, through:
Cookies and similar technologies placed on your device.
Server logs and analytics tools that record technical information about your visit.
From third parties where lawful, such as referrals, partners, or public business directories.
Use of Zoho Analytics and Zoho CRM
We use Zoho Analytics and Zoho CRM to manage our business operations, analyse performance, and maintain client relationships.
Zoho Analytics: used to aggregate and analyse usage and business data to understand service performance, sales funnels, and project metrics; data is encrypted and access-controlled.
Zoho CRM: used as our customer relationship management system to store contact details, communication history, opportunities, and service records necessary to manage client engagements.
Zoho acts as our data processor/sub-processor and processes personal data on our behalf in accordance with its own privacy policy and security standards.
Legal bases for processing
We process personal data on the following legal bases under Nigerian data protection law:
Consent: when you submit forms, subscribe to updates, or accept certain cookies; you can withdraw consent at any time.
Contract performance: to take steps at your request before entering into a contract and to perform our obligations under service agreements.
Legal obligation: to comply with applicable Nigerian laws, regulatory requirements, tax, and accounting rules.
Legitimate interests: to operate and improve our Site and services, secure our systems, prevent fraud, and grow our business in a balanced way that respects your rights.
How we use your data
We use personal data for purposes including:
Responding to enquiries, providing proposals and quotations, and communicating about potential or ongoing projects.
Delivering and managing software development, branding, consultancy, procurement, and maintenance services.
Managing customer relationships using Zoho CRM, including follow-ups, account management, and support.
Operating, maintaining, and improving the Site, including usage analytics via Zoho Analytics and other tools.
Sending service-related updates, announcements, and, where permitted, marketing communications (you can opt out at any time).
Complying with legal and regulatory obligations and enforcing our agreements.
Cookies and tracking technologies
Our Site may use cookies and similar technologies to:
Remember your preferences and improve your browsing experience.
Measure traffic, user flows, and performance through analytics tools.
Enhance security and detect suspicious activities.
You can manage cookies in your browser settings. Some features of the Site may not function properly if certain cookies are disabled.
Data sharing and disclosure
We may share personal data with:
Service providers and vendors: including hosting providers, Zoho (for analytics and CRM), email and communication platforms, and other IT or back-office providers, under appropriate data protection agreements.
Professional advisers: lawyers, auditors, accountants, and consultants, where necessary for legitimate business or legal reasons.
Authorities and regulators: where required to comply with applicable laws, regulations, court orders, or lawful government requests, or to protect our rights, property, or safety or that of others.
We do not sell or rent personal data to third parties.
International data transfers
Because our service providers (including Zoho) operate globally, your personal data may be transferred to and processed in countries outside Nigeria that may have different data protection laws.
Where such transfers occur, we aim to ensure that appropriate safeguards are in place, such as contractual protections and security measures, consistent with Nigerian data protection requirements.
Data retention
We retain personal data for as long as necessary to:
Fulfil the purposes described in this Privacy Policy.
Maintain business records of projects, contracts, and financial transactions.
Comply with legal, regulatory, tax, and audit requirements.
Resolve disputes and enforce agreements.
When personal data is no longer needed, we will take reasonable steps to securely delete, anonymize, or aggregate it, in line with our internal retention policies.
Data security
We implement appropriate technical and organisational measures to protect personal data from unauthorized access, loss, misuse, alteration, or destruction.
These measures include access controls, encryption at various levels in tools like Zoho Analytics, secure transmission, and internal policies for staff who handle personal data.
Your rights
Subject to applicable Nigerian data protection laws, you have rights that may include:
Right of access: request confirmation and copies of personal data we hold about you.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of your personal data in certain circumstances.
Right to restriction of processing: request that we limit how we use your data in specific situations.
Right to data portability: request your data in a structured, commonly used, machine‑readable format where applicable.
Right to object: object to certain processing, including direct marketing.
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time, without affecting prior lawful processing.
To exercise these rights, contact legal@strawberryng.com. We may need to verify your identity before responding and will respond within timelines required by law.
Children’s privacy
Our Site and services are intended for business and professional users and are not directed at children under 18.
We do not knowingly collect personal data from children; if you believe a child has provided personal data to us, please contact us so that we can take appropriate steps to delete such data.
Third‑party websites
The Site may contain links to third‑party websites, platforms, or services not operated by Strawberry Technologies Limited.
You are encouraged to review the privacy policies of any third‑party sites visited, as we are not responsible for their content, practices, or policies.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal requirements, or business practices.
When we make material changes, we will update the “Last updated” date on this page and may provide additional notice where appropriate.
Last updated: 30th December 2025